LHMB FAQ

How do I log into Charms?


  • Log on to www.charmsoffice.com, and click “ENTER / LOG IN” in the upper right corner.
  • Locate the “PARENT/STUDENT/MEMBERS LOGIN” section of the web page.
  • Login to your student’s program account using the following School Code:
LickingHeights
  • This will bring up the main “Public” page. This will allow you to look at the “public” calendar for your organization, event list, and handouts and other “publicly shared” files, as well as a few other options.
  • The first time you go here, enter your child’s ID NUMBER (Student ID# from District) into the Student Area Password field. You will be directed to the Change Password screen, to set a personal password different from the ID, for future use. There are also mechanisms to recover/reset a lost Username/Password – when you create your new password, create a “hint” as well.




How long does it take for Crew monies to post to my student's allocation?


Crew games post to the student allocation 3-6 weeks after the event based on the event timing/pay cycle from Levy, check mailing and then giving the boosters a week to reconcile invoice, payment and the attendance lists to the allocations. If any of the games you worked are outside the six week window, please let us know immediately so we can investigate.




What if I can't pay my fees and need a longer payment window?


Please contact the Treasurer and President in writing and submit a request/proposal.




How do I move money from the miscellanous ledger to pay for fixed fees within Charms?